Your Housing Area

This section contains information mainly of interest to tenants and leaseholders about the housing areas and area housing offices. Most of Islington’s council tenanted and leasehold properties receive their services from Homes for Islington.

Your local area housing office deals with the following services: rent enquiries, tenancy matters, re-housing enquiries, communal area repairs, new communal door fobs, estate parking, antisocial behaviour and some housing benefit enquiries. You can also book home visits and make appointments with housing advisors.

Area offices do not deal with street parking; receive rent payments, repairs, major works, the decent homes programme or housing benefit claims.

Information about local services in Islington not provided by Homes for Islington, for example, details about local schools, doctors and dentists, council tax, rubbish collection, street cleaning, street parking and what is on in Islington can be found on the Islington website.

For individual office opening times, times of advisors on housing benefits issues and office facilities please click on the link to your local office.

Islington’s housing areas have been reorganised. There are now 4 housing areas, as listed below:

• Holland Walk Housing Area
• Lyon Street Housing Area
• Old Street Housing Area
• Upper Street Housing Area

If you are not sure which new housing area you live in, click here for the new housing index.

If you live in a PFI property

Services to PFI properties are provided by Partners for Improvement in Islington. If your home is part of the PFI 1 scheme, it will be listed in the PFI 1 index. If your home is part of the PFI 2 scheme, it will be listed in the PFI 2 index.

If you live in a TMO property or cooperative

Some of your services will be provided by your TMO (Tenant Management Organisations) or cooperative. The management agreements of TMOs and cooperatives list which services they deliver and which are delivered by Homes for Islington.

Repairs and major works on your estate

Information about major works on your estate can be found on Getting it right…ONLINE

Click here to report a repair online

If you are in a PFI property, repairs and major works are provided by Partners.

If you are in a TMO or cooperative, HFI carries out your major works, but your TMO or cooperative will provide some or all of your day-to-day repairs.

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