Repairs & Improvements

From 1 April 2012, Islington Council will be managing all housing services previously provided by Homes for Islington.

Repairs and improvements to housing are a major part of Homes for Islington’s service and this section provides information and contacts for these services.

Click here for: HFI Policy - Repairs and Maintenance (pdf file 263Kb)
Click here for: Schedule of repairs (excel file 63.0Kb) This table may be subject to changes as the contract progresses.

Day-to-day repairs (routine and emergency repairs)
For guidance on which service to contact see the Repairs page

To report a repair online now, click here

If you are deaf and you wish to report a repair please click here

Communal repairs for HFI residents
You can report communal repairs online using the Communal Repairs Online form. You can also report communal repairs to HFI Direct by telephone, fax, email or texting or can report them to your local area housing office. See Reporting a repair to HFI.

Major repairs and improvements
For information about major repairs and improvements and special initiatives, such as the decent homes standard and PFI schemes, designed to improve the standards of housing, click Improvement works.

For information about improvement works on estates and some street properties as part of the Decent Homes programme see Getting it right…ONLINE