Your Tenancy

Tenancy Services

Caretaking

Lifts

Description and aims of task
Floors should be swept and washed to remove all litter, detritus, marks and stains, including the corners of lifts

Walls, and external and internal doors, door frames and door panels should be cleaned to remove marks, stains, detritus and graffiti

Caretakers are also expected to test alarm bells and report out of order or defective lifts to HFI Direct or to the relevant Area Housing Office

Task Frequency
Floors and lower walls – daily
Doors, door panels and door frames – 4 weekly

Inspection sheet reference no.
C18, C19

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A A
  • Area is swept and free of litter, refuse or detritus
  • Area looks clean and there are no visible removable marks, stains or detritus
  • Bulk items removed or made safe and reported
  • Area looks well maintained and clean
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B B
  • There may be litter or detritus present, but in minimal quantities
  • The corners are clear and the floor appears clean
  • Walls, doors predominantly clear and clean
  • Alarm bells working, defective lifts reported
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C C
  • Build-ups of litter and detritus are noticeable; and/or
  • Dirt and detritus in corners or on lower walls; and/or
  • Some removable stains and walls highly visible on walls
  • Alarm bells working, defective lifts reported
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D D
  • Excessive build up of litter and detritus on floor; and/or
  • Many removable marks and stains highly visible on walls and doors; and/or
  • Health and safety hazards present in lift; and/or
  • Alarm bells not working or defective lift not reported

In this photo the build up of dirt and grime is so great that it has obscured the true colour of the floor

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