
Homes for Islington’s Just Rewards schemes aim to reward tenants and leaseholders for helping us make savings.
We currently have two ways for customers to collect a Just Rewards payment.
Just Rewards – WHEN YOU MOVE
It costs HFI £290 each time we have to remove unwanted items and
rubbish from a vacant property. We also spend thousands of pounds
each year putting right tenant alterations. Although we recharge outgoing
tenants we would like to encourage and reward tenants who minimise
these costs for us.
For helping us make savings on these unnecessary costs, tenants leaving their property clean, clear of belongings and in good repair when they move out will receive £150 Just Rewards. The leaflet for WHEN YOU MOVE has more information.
Just Rewards – DIRECT DEBIT AND STANDING ORDER
We like tenants to pay their rent and leaseholders their service
charges by direct debit or standing order because we can monitor payments
more easily and can identify more quickly when problems occur. Many
of our customers find paying bills using these methods is often much
more convenient for them and costs to us of administering them is
also less than other methods.
For setting up a direct debit or standing order we will credit your account with £10 Just Rewards. The Just Reward will only be given the first time you set up your Direct Debit or Standing Order.
For more information click RENT AND SERVICE CHARGES
If direct debit or standing order is not right for you we have a range of other payment methods available to suit you.
iPay
Click here to pay rent and service charges online| Resident Suggestion Scheme suggest an idea and get £25 vouchers if we adopt it. |
Repairs
Online Click here to report a repair to your home
Communal
Repairs Click to report a repair to a communal area
Self-referral
Form Your Housing Support Services
Your
Rent Statement See your rent statement online![]() |
Your Service Charge and/or Major Works Statement See your annual service charge and/or major works statement online |
More online forms