Safety & Security

Callers to your home

• Council staff and contractors carry identity cards. Always ask them to prove their identity whether or not they have an appointment with you.
• The same goes for callers from meter readers from the gas, electricity or water board. Meter readers from these services should also be able to tell you your account number. It is shown on your bills, so keep one handy.
• Never let anyone into your home unless you are completely satisfied that they are who they say they are.
• If you have any doubts that a caller is not genuine do not let them in. If the caller leaves when challenged – do not delay – call the police straight away.
• Crime prevention officers at your local police station are always happy to give you further advice about protecting your home. They would also help if you want to set up a Neighbourhood Watch Scheme in your area. Remember their advice is free.