Who has responsibility for carrying out repairs to your home depends on who manages it. Your repair service may be delivered by Homes for Islington, a tenant management organisation (TMO) or co-op (TMC) or Partners for Improvement in Islington (all PFI 1 and 2 properties).
Click one of the following links to take you to the information you need, according to who manages your home.
Is your home:
Managed by Homes for Islington from one of our area housing offices: Central Street, Holland Walk, Lyon Street or Upper Street and you are not in a TMO, Co-op or PFI 1 or 2 property – Your repairs are carried out by Homes for Islington. You can find out how to report a repair by clicking Reporting a repair to HFI.
Under the management of a TMO or Co-op - Your repairs are the responsibility of your TMO or co-op
A PFI 1 or 2 property – Your repairs service is provided by Partners for Improvement in Islington repairs
More information on who manages homes on behalf of London Borough of Islington can be found in Your Housing Area.
Click here for:
Frequently Asked Questions – Repairs Contract (pdf file 63.0Kb)
iPay
Click here to pay rent and service charges online
Satisfaction
surveys - current opportunities to feedback on our services
Repairs
Online Click here to report a repair to your home
Communal
Repairs Click to report a repair to a communal area
Self-referral
Form Your Housing Support Services
Your
Rent Statement See your rent statement online
Your
Service Charge and/or Major Works Statement See your annual service
charge and/or major works statement onlineMore online forms