Publications & Policy
Policy Documents
This page provides links to Homes for Islington policy documents.
ASB Policy Statement Issue 3 (pdf file 189Kb)
Compensation Policy (summary) (pdf file 25Kb)
Disclosing Customer Information Policy (pdf file 49.7Kb) (Link to: Subject Access Form) (pdf file 118Kb) - The Subject Access Form is to be completed by the resident wishing to access personal information held by Homes for Islington.
HFI Policy - Interpreting and Translation Policy (pdf file 235Kb)
HFI Policy - Repairs and Maintenance (pdf file 263Kb)
HFI Policy - Tenants' Alterations and Improvements (pdf file 75.1Kb)
HFI Policy - Domestic Violence (pdf file 60.3Kb)
HFI Policy -
Environmental Policy
HFI Policy -
Harassment Policy (pdf file 65Kb)
HFI Policy - Income Collection Policy (pdf file 217Kb)
HFI Policy - Transfers Policy (pdf file 194Kb)
See also:
Strategy Documents
Publications and Policy
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My eAccount manage day-to-day tasks online 
Antisocial
Behaviour Online Reporting Form Click here to file a report
Customer
Feedback Online Form Let us know your views
iPay
Click here to pay rent and service charges online-
Resident Suggestion Scheme suggest an idea and get £25 vouchers if we adopt it. 
Repairs
Online Click here to report a repair to your home
Communal
Repairs Click to report a repair to a communal area
Self-referral
Form Your Housing Support Services 
Your
Rent Statement See your rent statement online-
Your Service Charge and/or Major Works Statement See your annual service charge and/or major works statement online 
Estate
Parking Click here for services and application form
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