Publications & Policy

Leaflets

This page provides links to leaflets and other informative documents from Homes for Islington.

Click the relevant links below for leaflets and other information:

Antisocial behaviour (pdf file 436Kb)
Anti-social behaviour fact sheets
Anti-social behaviour Out of Hours Response Team (pdf file 259Kb)
Assignment of Tenancy Factsheet (pdf file 109Kb)
Attendance allowance (pdf file 319Kb)
Avoiding blockages to Pipes and Drains (pdf file 391Kb)
Benefit Fraud
Benefit Leaflet (pdf file 218Kb)
Bulk Refuse (pdf file 300Kb)
Caretaking Quality Assurance Manual (pdf file 1.09Mb)
Caretaking (pdf file 114Kb)
Complaints, Comments and Compliments Form (pdf file 533Kb)
Complaints, Comments and Compliments Leaflet (pdf file 1.08Mb)
Council Tax Benefit Leaflet (pdf file 375Kb)
Customer care (pdf file 188Kb)
Damp and Condensation (pdf file 435Kb)
Diversity Fact Sheet (Customer Information Collection Form)                (pdf file 861Kb)
Diversity Form (Customer Information Collection Form (pdf file 275Kb)
Estate services (pdf file 126Kb)
Getting it Right (pdf file 1.08Mb)
Help and advice with paying your major works and service charges  HouseProud (help for leaseholders with major works bills) (pdf file 385Kb)
Housing aid (pdf file 112Kb)
Housing Benefit
Housing Fraud (pdf file 419Kb)
Housing support (pdf file 114Kb)
Housing Support Bulletin (pdf file 80Kb)
How and where to pay your rent
Independent Advice Project (pdf file 104Kb)
Lease Guide - A guide to your Lease (pdg file 495Kb)
Leaseholders' guide to Major Works (pdf file 1.34Mb)
Leaseholders' guide to the framework contract (pdf file 414Kb)
Leaseholders Handbook (pdf file 5.31Mb)
Leasehold Management (pdf file 118Kb)
Lifts (pdf file 136Kb)
Linkline (pdf file 243Kb) Further information can be found on the Islington Council Website
MEND (Mind, Excercise, Nutrition, Diet) - Fun Programme for Kids (pdf file 89.1Kb)
Missed appointments compensation (for non-urgent repairs appointments)
Mobility in Islington (pdf file 100Kb)
Mobility Vehicles (pdf file 107Kb)
Mobility Vehicles - External Storage (pdf file 111Kb)
Moving Out Leaflet (Just Rewards) (pdf file 606Kb)
Parking on estates (pdf file 123Kb)
Parking appeals - Factsheet (97.5Kb)
Paying your Rent (pdf file 391Kb)
Rehousing service (pdf file 99Kb)
Pay your rent by direct debit (Just Rewards) (pdf file 516Kb)
Rent arrears
Rent increases 2008 (pdf file 2.54Mb)
Renting Parking Spaces (pdf file 312Kb)
Repairs (pdf file 481Kb)
Service Promise (pdf file 512Kb)
Sports on offer on Islington estates in Autumn 2008 (pdf file 441Kb)
Succession of Tenancy Factsheet (pdf file 110Kb)
Temporary accommodation (pdf file 459Kb)
Window renewal - A guide for Leaseholders (2.03Mb)
Witness Service (pdf file 442Kb)
Your 2007/2008 Statement booklet (pdf file 737Kb)
Your new home - The standard you can expect (pdf file 99.5Kb)

Service promise  

Complaints leaflet