Publications & Policy

Leaflets

This page provides links to leaflets and other informative documents from Homes for Islington.

Click the relevant links below for leaflets and other information:

Antisocial behaviour (pdf file 436Kb)
Anti-social behaviour fact sheets
Anti-social behaviour Out of Hours Response Team (pdf file 355Kb)
Assignment of Tenancy Factsheet (pdf file 109Kb)
Attendance allowance (pdf file 319Kb)
Avoiding blockages to Pipes and Drains (pdf file 391Kb)
Benefit Fraud
Benefit Leaflet (pdf file 218Kb)
Bulk Refuse (pdf file 300Kb)
Caretaking Quality Assurance Manual (pdf file 1.09Mb)
Caretaking (pdf file 114Kb)
Customer Feedback Form (pdf file 533Kb)
Customer Feedback Leaflet (pdf file 1.00Mb)
Concierge Service Factsheet (pdf file 496Kb)
Council Tax Benefit Leaflet (pdf file 375Kb)
Credit Crunch Poster (pdf file 1.55Mb)
Customer care (pdf file 1.16Mb)
Damp and Condensation (pdf file 435Kb)
Debt advice - Deaf or disabled people (pdf file 156Kb)
Directory of advice services for Islington residents (pdf file 302Kb)
Diversity Fact Sheet (Customer Information Collection Form)                (pdf file 861Kb)
Diversity Form (Customer Information Collection Form (pdf file 275Kb)
Estate services (pdf file 126Kb)
Getting it Right (pdf file 1.08Mb)
HouseProud (help for leaseholders with major works bills) (pdf file 385Kb)
Home Contents Insurance Factsheet (pdf file 92.4Kb)
Housing aid (pdf file 112Kb)
Housing Benefit
Housing Fraud (pdf file 419Kb)
Housing Repairs Pledge (pdf file 1.87Mb)
Housing support (pdf file 114Kb)
Housing Support Bulletin (pdf file 80Kb)
How and where to pay your rent
How to complain about housing support services (pdf file 423Kb)
Independent Advice Project (pdf file 104Kb)
Islington's Energy Advice Centre (pdf file 75.8Kb)
Keeping Warm this Winter (pdf file 101Kb)
Lease Guide - A guide to your Lease (pdg file 495Kb)
Leaseholders’ Guide to Major Works (pdf file 244Kb)
Leaseholders' guide to the framework contract (pdf file 414Kb)
Leaseholders Handbook (pdf file 5.31Mb)
Leasehold Management (pdf file 118Kb)
Lifts (pdf file 136Kb)
Linkline (pdf file 243Kb) Further information can be found on the Islington Council Website
MEND (Mind, Excercise, Nutrition, Diet) - Fun Programme for Kids (pdf file 89.1Kb)
Missed appointments compensation (for non-urgent repairs appointments)
Mobility in Islington (pdf file 100Kb)
Mobility Vehicles (pdf file 107Kb)
Mobility Vehicles - External Storage (pdf file 111Kb)
Moving Out Leaflet (Just Rewards) (pdf file 606Kb)
Parking on estates (pdf file 123Kb)
Parking appeals - Factsheet (91.8Kb)
Paying your Rent (pdf file 391Kb)
Rehousing service (pdf file 99Kb)
Pay your rent by direct debit (Just Rewards) (pdf file 516Kb)
Rent arrears
Rent increases 2010 (pdf file 102.1Mb)
Renting Parking Spaces (pdf file 312Kb)
Repairs (pdf file 611Kb)
Repairs Pledge (pdf file 1.87Mb)
Right to Buy - Your Guide (pdf file 4.88Mb)
Service Promise (pdf file 512Kb)
Sports on offer on Islington estates in Spring 2009 (pdf file 395Kb)
Succession of Tenancy Factsheet (pdf file 102Kb)
Temporary accommodation (pdf file 459Kb)
Window renewal - A guide for Leaseholders (2.03Mb)
Witness Service Mediation Leaflet (pdf file 478Kb)
Witness Service Leaflet (pdf file 442Kb)
Your 2009/2010 estimated invoice booklet (pdf file 886Kb)
Your new home - The standard you can expect (pdf file 99.5Kb)

Service promise  

Complaints leaflet