Complaints, Comments and Compliments
How to make a complaint
You can make a complaint in any of these ways:
- In person at any local officeBy completing our online form - Complaints, Comments and Compliments Online Form By sending a letter or e-mail to your local officeBy using a standard form available in local offices
- By telephone to your local office or by phoning HFI Direct on 0800 694 3344
Do it online
Antisocial
Behaviour Online Reporting Form Click here to file a report
Complaints,
Comments and Compliments Let us know your views
iPay
Click here to pay rent and service charges online
Surveys
Click here to see current
surveys
Repairs
Online Click here to report a repair online 
Self-referral
Form Your Housing Support Services 
Your
Rent Statement See your rent statement online
More online forms
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