Consultation & Involvement
Tenant and Resident Associations (TRA’s)
How TRAs make residents’ views known
All recognised TRAs have a right to put forward a representative to their local area-housing panel and to invite HFI officers from the local area office and various HFI and council departments to attend their meetings.
In addition, the local area office is required to invite officers of the TRA to carry out regular joint inspections of their estate, so that problem areas and repairs can be identified and dealt with.
Do it online
My eAccount manage day-to-day tasks online 
Antisocial
Behaviour Online Reporting Form Click here to file a report
Customer
Feedback Online Form Let us know your views
iPay
Click here to pay rent and service charges online-
Resident Suggestion Scheme suggest an idea and get £25 vouchers if we adopt it. 
Repairs
Online Click here to report a repair to your home
Communal
Repairs Click to report a repair to a communal area
Self-referral
Form Your Housing Support Services 
Your
Rent Statement See your rent statement online-
Your Service Charge and/or Major Works Statement See your annual service charge and/or major works statement online 
Estate
Parking Click here for services and application form
More online forms
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