Consultation & Involvement

Ongoing Surveys

HFI are continuing to improve methods on capturing feedback from customers.

We have learnt from our Resident Involvement Register Members that not all HFI customers wish to give us feedback by phone/paper surveys or in focus groups and that Email and web contact is an increasing method of communication.

We have therefore created a facility to place surveys and consultations online and hope that this will give customers more opportunities to give us their opinions on our services and planned improvements.

Below is a list of ongoing surveys.