Reassuring presence on HFI Estates
As part of Homes for Islington’s (HFI) continued commitment to seek resident’s views on service improvements, a tenants’ and residents’ survey was conducted in July and August 2005, to assess satisfaction with anti-social behaviour (ASB) services. In response to the tenants’ and residents’ concerns expressed HFI introduced an Out of hours ASB response team.
Working hours are:
Sunday - Thursday 4pm - Midnight
Friday and Saturday 5pm -1am
The response team consists of 8 officers, 2 team leaders and a team manager. The officers began patrolling HFI estates on Monday 15th May 2006. The team are providing a reassuring presence to residents of Islington.
The officers are a well trained team tasked with patrolling the estates, supporting residents to help prevent crime and deter anti-social behaviour.
Their role is to identify and respond to social and environmental issues. Working closely with the community and in partnership with HFI services, Police, Islington Council, Young People's Services and other local agencies to help resolve problems and acting as professional witnesses, working towards making HFI estates a safer place for all.
The officers are here to provide a highly visible and reassuring presence. If you see the officers on patrol you can approach and ask for help.
Residents should continue to report issues of anti-social behaviour through the ASB hot line shown. All calls are confidential, if you want someone to return your call please leave your number.
Hotline Number020 7527 7272 |
How can the Officers help you?
They can assess and monitor cases of anti-social behaviour, for example:
They can report and co-ordinate improvements to the local environment, for example:
How can you help the Officers?
What the Officers cannot do
iPay
Click here to pay rent and service charges online
Surveys
Click here to see current
Repairs
Online Click here to report a repair online
Self-referral
Form Your Housing Support Services
Your
Rent Statement See your rent statement onlineMore online forms