Our service promise to you when dealing with ASB
We will take all reports of ASB and harassment seriously, whether made in made in person, in writing or over the phone.
If you report ASB or harassment then we will make an appointment to carry out an interview, if necessary, within five working days or 24 hours in serious cases.
We will take appropriate action against those responsible, where we have evidence.
We will review all reported cases of ASB at least once a month and inform you of progress. If we decide to close a case we will write to you and tell you why.
Please remember that the action we take must be reasonable in light of how serious the problem is and it has to stand a fair chance of working. We may not be able to take any legal action if we have insufficient evidence to support the action at court.
We will provide ongoing support for as long as reasonably practical.
Anti-social behaviour fact sheet (pdf file 495Kb)
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