About us
Management Team
HFI Service Directors
Director of Resources and Performance
Simon Kwong
Simon is responsible for:
- Communications
- Consultation & complaints
- Community development
- Customer focus
- Equality & diversity
- Finance
- Human resources
- Information technology (ICT)
- Organisational development
- Performance monitoring
- Service development
- Strategy
- TRA & TMO liaison
Do it online
My eAccount manage day-to-day tasks online 
Antisocial
Behaviour Online Reporting Form Click here to file a report
Customer
Feedback Online Form Let us know your views
iPay
Click here to pay rent and service charges online-
Resident Suggestion Scheme suggest an idea and get £25 vouchers if we adopt it. 
Repairs
Online Click here to report a repair to your home
Communal
Repairs Click to report a repair to a communal area
Self-referral
Form Your Housing Support Services 
Your
Rent Statement See your rent statement online-
Your Service Charge and/or Major Works Statement See your annual service charge and/or major works statement online 
Estate
Parking Click here for services and application form
More online forms
 |
 |
 |